Payments and Refund

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received i

How to Make Cardless Cash payments CommBank app

  1. Log on to the CommBank app and tap Pay, then choose ‘Cardless Cash’ from the menu
  2. Choose your amount and we’ll create an 8-digit Cash Code and Cash PIN
  3. Tap the cash code notification
  4. Tap ‘Share Code’ and choose how to share your ‘Cash Code’. You’ll be sharing only the Cash Code. The person withdrawing the money will also need the Cash PIN. Protect these codes from people you don’t know.

How do I use Cardless Cash? In the Westpac App

Before trying these instructions make sure you update to the latest version of the app.  

  1. Search Cardless Cash in the Smart Search bar
  2. Select Account and the amount
  3. Tap Get Code
  4. Find an ATM or share the code with someone